Jungle Roar Safaris LTD
Company Information
Legal Name: Jungle Roar Safaris LTD
Type: Private Limited Company
Country of Registration: Kenya
Company Registration Number: PVT-PJUYAX6P
Business Licenses:
- TRA Tourism Licence: TRA2/2/C01/68652
(Tourism Regulatory Authority, Kenya) - KRA Tax PIN: P052143176X
(Kenya Revenue Authority)
Directors
John Randu
Managing Director
Phone: +254 720 971 106
Filiz Mueller
Director
Phone: +49 177 856 7501
Contact Information
Office Address (Visitors Welcome)
Chinese Restaurant Complex
Beach Road
Diani Beach 80401
Kwale County
Kenya
Postal Address
P.O. Box 3610
Diani Beach 80401
Kenya
Phone Numbers
Kenya Office: +254 745 314 124
Emergency Line: +254 720 971 106
Germany: +49 177 856 7501
General Inquiries: contact@jungleroar-safaris.com
Privacy & Data Protection: info@jungleroar-safaris.com
Website
https://jungleroar-safaris.com
Office Hours
Monday – Friday: 8:00 AM – 6:00 PM EAT
Saturday: 9:00 AM – 2:00 PM EAT
Sunday: Closed (Emergency line available)
Responsible for Content
Content Responsibility:
John Randu (Managing Director)
Filiz Mueller (Director)
Jungle Roar Safaris LTD
Editorial Control:
All content on this website is created, reviewed, and approved by Jungle Roar Safaris LTD management.
Legal Jurisdiction
Place of Jurisdiction
Legal disputes arising from or in connection with the use of this website and the services offered shall be subject to the jurisdiction of:
Primary Jurisdiction:
Environment and Land Court, Mombasa
Republic of Kenya
Alternative Jurisdiction:
High Court, Kwale County
Republic of Kenya
As far as legally permissible under Kenyan law, the courts of Mombasa or Kwale shall have exclusive jurisdiction.
Applicable Law
This website and all services are governed by the laws of the Republic of Kenya.
Regulatory Oversight
Tourism Regulation:
Tourism Regulatory Authority (TRA)
Kenya
Data Protection:
Office of the Data Protection Commissioner (ODPC)
Kenya
Tax Authority:
Kenya Revenue Authority (KRA)
Disclaimer
Content Accuracy
Jungle Roar Safaris LTD makes every effort to ensure that the information on our website is accurate, complete, and up to date. However, we cannot guarantee the absolute accuracy or completeness of all content at all times.
We reserve the right to:
- Update, modify, or remove content without prior notice
- Correct errors or inaccuracies as soon as they are identified
- Make changes to prices, itineraries, and service descriptions
No Liability for Content
While we strive for accuracy, Jungle Roar Safaris LTD accepts no liability for:
- Typographical or factual errors
- Outdated information
- Technical malfunctions affecting content display
- Misunderstandings arising from content interpretation
Recommendation: Always confirm critical details (prices, dates, availability) directly with us before making final decisions.
Third-Party Content and Links
Our website may contain links to third-party websites, including:
- Accommodation providers (lodges, camps, hotels)
- National park authorities
- Transport partners
- Tour activity providers
- Social media platforms
Important:
- We are not responsible for the content, accuracy, or availability of third-party websites
- Third-party websites have their own terms of use and privacy policies
- Links do not constitute endorsement of third-party content
- We do not control or monitor third-party websites
Reporting Issues
If you discover:
- Broken links
- Inaccurate information
- Copyright infringements
- Offensive or inappropriate content
Please notify us immediately at: contact@jungleroar-safaris.com
We will investigate and take appropriate action, including removing offending content or links if necessary.
Copyright and Intellectual Property
Ownership
All content on this website, unless otherwise stated, is the property of Jungle Roar Safaris LTD and is protected under:
- Kenyan Copyright Act (Cap 130)
- International copyright treaties
- Kenyan intellectual property laws
This includes but is not limited to:
- Text and written content
- Photographs and images
- Videos and multimedia
- Graphics and logos
- Website design and layout
- Itineraries and tour descriptions
Permitted Use
You may:
- ✅ View content for personal, non-commercial purposes
- ✅ Print pages for personal reference
- ✅ Share links to our website on social media
- ✅ Quote brief excerpts with proper attribution
You may NOT:
- ❌ Copy, reproduce, or republish content without written permission
- ❌ Use content for commercial purposes
- ❌ Modify, adapt, or create derivative works
- ❌ Remove copyright notices or attributions
- ❌ Use our logos or branding without authorization
- ❌ Scrape, harvest, or systematically collect content
Third-Party Content
Some images and content are used with permission from:
- Partner lodges and camps
- Safari guests (with consent)
- Licensed stock photo providers
- Tourism authorities
All third-party content is clearly marked where applicable. Rights remain with the original copyright holders.
Image Usage by Guests
If you share photographs taken during your safari with us:
- You retain full copyright to your images
- We will only use them with your explicit permission
- You can request removal from our website or social media at any time
- We will credit you if images are used (unless you prefer anonymity)
Copyright Infringement
If you believe any content on our website infringes your copyright, please contact us at:
Email: contact@jungleroar-safaris.com
Subject: Copyright Infringement Notice
Please include:
- Description of the copyrighted work
- URL where the content appears
- Your contact information
- Proof of ownership
We will investigate promptly and remove infringing content if verified.
Website Usage Terms
Acceptance of Terms
By accessing and using this website, you agree to:
- Comply with these terms and conditions
- Use the website lawfully and responsibly
- Respect intellectual property rights
- Not engage in prohibited activities (see below)
Prohibited Activities
You may not use this website to:
- ❌ Transmit viruses, malware, or harmful code
- ❌ Attempt unauthorized access to our systems
- ❌ Interfere with website functionality
- ❌ Collect user data without authorization
- ❌ Impersonate Jungle Roar Safaris or our staff
- ❌ Post false reviews or testimonials
- ❌ Engage in fraudulent booking attempts
Violation may result in:
- Immediate termination of access
- Legal action
- Reporting to authorities
Website Availability
We strive to maintain continuous website availability but cannot guarantee:
- Uninterrupted access
- Error-free operation
- Freedom from viruses or malware
We reserve the right to:
- Suspend access for maintenance
- Modify website features
- Discontinue services without liability
Scheduled maintenance will be announced in advance when possible.
Information Security
SSL Encryption
Our website uses SSL/TLS encryption (HTTPS) to protect:
- Booking information
- Payment data
- Personal communications
- Login credentials
Look for the padlock symbol 🔒 in your browser address bar.
User Responsibility
To maintain security:
- ✅ Use strong, unique passwords
- ✅ Keep login credentials confidential
- ✅ Log out after using shared computers
- ✅ Report suspicious activity immediately
- ✅ Keep your contact information updated
Data Protection
For detailed information about how we collect, use, and protect your personal data, please refer to our:
Privacy Policy: Available at https://jungleroar-safaris.com/privacy
Contact: info@jungleroar-safaris.com
Limitation of Liability
Disclaimer of Warranties
This website and all information are provided “as is” without warranties of any kind, either express or implied, including but not limited to:
- Accuracy or completeness of content
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Uninterrupted or error-free operation
Limitation of Liability
To the maximum extent permitted by Kenyan law, Jungle Roar Safaris LTD shall not be liable for:
Direct Damages:
- Errors or omissions in content
- Website downtime or technical issues
- Unavailability of services
Indirect Damages:
- Lost profits or business opportunities
- Loss of data
- Consequential or incidental damages
Third-Party Actions:
- Content on linked websites
- Actions of partner providers
- Technical issues with external services
Exceptions
Our limitation of liability does not affect:
- Liability for death or personal injury caused by negligence
- Liability for fraud or fraudulent misrepresentation
- Any liability that cannot be limited under Kenyan law
For safari bookings: Separate terms and conditions apply as outlined in our Terms & Conditions document.
Dispute Resolution
Amicable Resolution
We encourage friendly resolution of disputes:
Step 1: Contact us with your concern
Email: contact@jungleroar-safaris.com
Phone: +254 745 314 124
Step 2: We will respond within 48 hours (business days)
Step 3: We’ll work together to find a fair solution
Formal Complaints
If informal resolution fails:
Written Complaint:
Email: contact@jungleroar-safaris.com
Subject: Formal Complaint – [Your Reference]
Include:
- Detailed description of the issue
- Your booking reference (if applicable)
- Desired resolution
- Supporting documentation
Response Time: Within 14 days
Legal Action
If disputes cannot be resolved amicably:
Jurisdiction: Courts of Mombasa or Kwale, Kenya
Governing Law: Laws of the Republic of Kenya
Language: English
Professional Memberships & Affiliations
Jungle Roar Safaris LTD is:
- ✅ Licensed by Tourism Regulatory Authority (TRA), Kenya
- ✅ Registered with Kenya Revenue Authority (KRA)
- ✅ Member of Kenya Association of Tour Operators (KATO) [if applicable]
- ✅ Compliant with Kenya Data Protection Act 2019
Changes to This Legal Notice
We reserve the right to update this legal notice at any time to reflect:
- Changes in Kenyan law or regulations
- Updates to our business practices
- New services or features
- Feedback from users
Last Updated: November 7, 2025
Changes Notification:
- Updated date will be displayed at the top
- Significant changes will be highlighted on the website
- Continued use of the website constitutes acceptance of changes
Version History: Available upon request at contact@jungleroar-safaris.com
Contact for Legal Matters
General Legal Inquiries
Email: contact@jungleroar-safaris.com
Subject: Legal Inquiry
Data Protection Matters
Email: info@jungleroar-safaris.com
Subject: Data Protection Inquiry
Copyright & Intellectual Property
Email: contact@jungleroar-safaris.com
Subject: Copyright Matter
Formal Legal Notices
By Post:
Legal Department
Jungle Roar Safaris LTD
P.O. Box 3610
Diani Beach 80401
Kenya
By Email:
contact@jungleroar-safaris.com
(Subject: LEGAL NOTICE)
Response Time:
- Urgent matters: Within 48 hours
- Standard inquiries: Within 7 business days
- Formal legal notices: As required by law
Regulatory Information Summary
| Authority | Type | Number |
|---|---|---|
| Company Registration | Kenya Companies Registry | PVT-PJUYAX6P |
| Tourism License | TRA (Tourism Regulatory Authority) | TRA2/2/C01/68652 |
| Tax Registration | KRA (Kenya Revenue Authority) | P052143176X |
Verification:
All licenses and registrations can be verified through the respective Kenyan government authorities.
Alternative Dispute Resolution
Tourism Complaints
For tourism-related complaints, you may also contact:
Tourism Regulatory Authority (TRA)
Kenya
Website: https://tra.go.ke
Email: [TRA contact email]
Consumer Protection
Competition Authority of Kenya
For consumer rights matters
Data Protection Complaints
Office of the Data Protection Commissioner (ODPC)
Website: https://www.odpc.go.ke
Email: info@odpc.go.ke
This Legal Notice was last updated on November 7, 2025, and governs your use of the Jungle Roar Safaris LTD website and services.
Questions? Contact us anytime at contact@jungleroar-safaris.com or +254 745 314 124
Jungle Roar Safaris LTD – Your Trusted Safari Partner in Kenya 🦁🇰🇪