FAQ on bookings, cancellations and payments
You can book your trip online, in writing, verbally, by telephone or by e-mail. Further information can be found in our. T&C.
A deposit of 50% is due upon conclusion of the contract. The balance is payable up to 4 weeks before departure. Further information can be found in our. T&C.
In the event of late payment, Jungle Roar Safaris LTD may withdraw from the contract and demand compensation after issuing a reminder and setting a deadline. Further information can be found in our. T&C.
You can cancel in writing by e-mail at any time before the start of the trip. Cancellation costs are based on the time of cancellation. Further information can be found in our. T&C.
- Up to 48 hours after receipt of booking free of charge
- Up to 30 days before departure: 20 % of the total price
- Up to 22 days before departure: 30 % of the total price
- Up to 15 days before departure: 60 % of the total price
- Up to 8 days before departure: 70 % of the total price
- Up to 4 days before departure: 80 % of the total price
- From the 3rd day before departure or in case of no-show: 90 % of the total price For further information, please refer to our.
- T&C.
Yes, it is possible to cancel free of charge within 48 hours before the excursion/trip. Further information can be found in our. T&C.
48 to 24 hours before the excursion/trip: 50% of the total amount of the excursion/trip
Less than 24 hours before the excursion/trip: 100% of the total amount of the excursion/trip
No-Show In the event of a no-show without prior cancellation, the total amount of the excursion/trip will be charged.
Further information can be found in our. T&C.
Refunds will be refunded to the original payment method within 7 working days of confirmation of cancellation. For further information, please refer to our T&C.
Yes, you can nominate a replacement person up to the start of the trip. This person must meet the special travel requirements. Further information can be found in our T&C.
Jungle Roar Safaris will endeavor to reimburse the expenses saved for travel services not used. Further information can be found in our T&C.